1. What’s our shipping times?
In normal circumstances, orders are shipped within 3 working days.
*Due to COVID-19, there might be a delay on your shipment. Please contact our customer service centre by emails at [email protected] to track your orders.
2. What’s our return policy?
Damaged/Defective/Incorrect items can be returned within 7 days from the date of your order arrival. You are suggested to contact our customer service centre by emails at [email protected] about your returns as soon as you receive your order. While there are no exchanges or returns on on-sale items.
3. I’ve received an incorrect/damaged item, what should I do?
Damaged/Defective/Incorrect items can be returned within 7 days from the date of your order arrival. You are suggested to contact our customer service centre by emails at [email protected] about your exchanges or returns as soon as you receive your order.